Player Wellbeing First

Responsible Gaming
at 98ab

98ab believes that gambling should always be an enjoyable leisure activity — never a source of stress, financial harm, or personal difficulty. This page outlines the tools, policies, and support channels that 98ab provides to ensure every player in Bangladesh can make informed, healthy choices about how they engage with our platform.

21+ Only Policy
Deposit Limit Controls
Self-Exclusion Available
Time-Out Features
21+ Minimum Age Requirement
24/7 Support Availability
৳100 Minimum Deposit Limit
6 Player Protection Tools
Our Commitment

Why Responsible Gaming Matters at 98ab

For millions of Bangladeshi players who enjoy cricket betting, live casino, and slots, gambling is a fun and social pastime. 98ab is dedicated to making sure it stays that way — by providing every player with the knowledge, tools, and support they need to stay in control.

At 98ab, responsible gaming is not an afterthought — it is built into the foundation of everything we do. From our strict 21+ age verification process at registration, to the self-exclusion tools accessible directly from your account dashboard, every feature on this platform has been designed with player wellbeing as a primary consideration alongside entertainment.

We understand that for players across Dhaka, Chittagong, Sylhet, Khulna, and every corner of Bangladesh, the appeal of placing a bet on a BPL cricket match or spinning the reels on a favourite slot title is rooted in excitement and entertainment. 98ab's role is to provide that entertainment responsibly — which means giving players the information and power to make genuinely free choices about how much time and money they spend on the platform.

We also recognise that gambling can become problematic for a minority of players. When that happens, 98ab's commitment is to act promptly, compassionately, and effectively — whether that means activating a cooling-off period, processing a permanent self-exclusion, or simply connecting a player with professional support resources that can help. Our support team is available 24 hours a day, every day of the year, on Bangladesh Standard Time (UTC+6).

This page explains exactly what tools and safeguards are available to you, how to access them, and what to do if you feel your relationship with gambling is no longer healthy. Please read it carefully and keep it bookmarked as a reference.

Player Protection Tools

Six Ways 98ab Keeps You in Control

Every tool listed below is available to all registered players at no charge. Most can be activated instantly through your account settings or by contacting our support team at [email protected].

Age Verification — 21+ Only
All new accounts on 98ab must pass a mandatory age verification step before any deposit, withdrawal, or real-money gameplay is permitted. Players must confirm they are at least 21 years old. Where our automated systems cannot verify age conclusively, a manual KYC review is triggered and the account remains restricted until verification is complete. This is a non-negotiable baseline, not an optional step.
Deposit Limits
Players can set a personal daily, weekly, or monthly deposit limit on their account at any time. Once a limit is active, the platform will not allow any deposit that would cause your total deposits in that period to exceed the threshold you have chosen. Increasing a deposit limit requires a 24-hour cooling-off period before it takes effect, but decreasing a limit takes effect immediately. Set your limits from your account settings page.
Session Time Limits
You can set a maximum session length so that the platform automatically logs you out after a defined period of continuous play. Session time limits help prevent the kind of extended, uninterrupted gambling sessions that are most associated with problem gambling behaviour. When your limit is approaching, 98ab will display a visible on-screen notification giving you the opportunity to voluntarily end your session before the automatic logout.
Time-Out (Cooling-Off Period)
If you feel you need a short break from gambling but are not ready for a full self-exclusion, the time-out feature lets you temporarily suspend your account for a period of your choosing — typically 24 hours, 7 days, 30 days, or 90 days. During a time-out period, you cannot log in, deposit, or place bets on 98ab. Your account balance is preserved and accessible again when the time-out expires. All marketing communications are suppressed during the time-out period.
Self-Exclusion
Self-exclusion is a formal agreement between you and 98ab that prevents you from accessing your account for a defined minimum period — from 6 months up to 5 years, or permanently. Once activated, self-exclusion cannot be reversed during the minimum exclusion period regardless of requests. 98ab will block your account, suppress all marketing, and will refuse to reopen your account during the exclusion window. To activate self-exclusion, contact support at [email protected] or use your account dashboard.
Reality Check Notifications
Reality check notifications are periodic on-screen reminders that appear at intervals you choose (every 30, 60, or 120 minutes) during an active gambling session. Each notification displays how long you have been playing, how much you have deposited in the current session, and your net win or loss position. The notification prompts you to decide whether to continue or end your session, bringing conscious awareness back into what can otherwise become an automatic, time-distorted activity.
Step-by-Step Guide

How to Activate Your Responsible Gaming Tools

All player protection tools on 98ab are accessible without needing to contact support first — though our team is always available at [email protected] to assist you.

Need Immediate Help?

If you are concerned that gambling is causing harm to yourself or someone close to you, please reach out to our support team immediately. You can email us at [email protected] at any time, 24 hours a day, 7 days a week, on Bangladesh Standard Time. All requests for self-exclusion or account restriction are treated as urgent and actioned within one hour of receipt during business hours.

You may also wish to speak with a professional counselling service in your local area. Seeking help is a sign of strength, not weakness.

Log In to Your 98ab Account
Visit the 98ab Login page and sign in using your registered username and password. Ensure you are accessing the official platform at https://98ab.io. All responsible gaming tools are located within your personal account dashboard.
Navigate to Account Settings
Once logged in, open the Account Settings or Player Profile section. You will find a dedicated "Responsible Gaming" subsection containing all available player protection controls, clearly labelled in English.
Choose Your Preferred Tool
Select from deposit limits, session time limits, reality check notifications, time-out, or self-exclusion. Each option has a clear description of what it does and how long it lasts before presenting confirmation prompts.
Set Your Parameters and Confirm
Enter the values you wish to apply — for example, a weekly deposit limit of ৳2,000, or a self-exclusion period of 12 months. Review the confirmation screen carefully, then confirm your selection. Changes that restrict access (like time-outs and self-exclusion) take effect immediately.
Confirmation and Follow-Up
You will receive a confirmation to your registered email address once a responsible gaming tool has been activated on your account. If you do not receive a confirmation within 10 minutes, please contact [email protected] to verify that the restriction has been applied correctly.
Know the Signs

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or how long they have been gambling. The following signs may indicate that gambling has stopped being a fun leisure activity and has become a problem that needs attention.

Chasing losses means continuing to gamble — often with larger bets — in an attempt to win back money you have already lost. This is one of the clearest warning signs of problem gambling. It transforms gambling from a recreational activity into a financially and emotionally driven compulsion. If you notice yourself increasing bet sizes after a losing streak or staying on the platform longer than planned because you want to "break even", it is time to take a step back and use one of the tools described above.

Healthy gambling means betting only with discretionary funds — money set aside for entertainment, separate from essential expenses like rent, food, utility bills, or family obligations. If you are depositing money via bKash or Nagad that was intended for household needs, borrowing money to fund your gambling account, or feeling financial stress related to your betting activity, these are serious warning signs that require immediate action.

Finding that sessions regularly run much longer than you intended, or that you feel irritable and anxious when you are not gambling, suggests that gambling has moved beyond leisure. If you have tried to cut back on your time spent on the platform and found it difficult or impossible to do so, please activate a session time limit or time-out feature through your account settings, or contact our support team for assistance.

When gambling begins to affect your relationships with family members, your performance at work or school, or your general wellbeing and mental health, it has crossed from entertainment into a problem that needs to be addressed. Signs in this category include hiding your gambling activity from loved ones, neglecting responsibilities to gamble, feeling persistent guilt or shame after gambling sessions, or experiencing mood swings tied to your wins and losses.

Gambling as a way to escape stress, anxiety, depression, loneliness, or difficult life circumstances is a significant risk factor for problem gambling. While the excitement of a cricket bet or a casino game may provide temporary relief, this pattern of use can quickly escalate into dependency. If you recognise this pattern in your own behaviour, please reach out to our support team or seek professional counselling as soon as possible.
Healthy Habits

The 98ab Responsible Gaming Checklist

Before each session, run through this checklist. If you cannot answer "yes" to every item, consider taking a break or activating one of the player protection tools available on your account.

  • I am gambling for entertainment, not to make money or solve financial problems. Fun first.
  • I have set a budget for this session and I will stop when it is spent, win or lose.
  • The money I am depositing is discretionary income — not funds needed for rent, food, or family expenses.
  • I have a time limit in mind for this session and I will honour it.
  • I am not under the influence of alcohol or substances that may impair my judgement.
  • I am not gambling to escape stress, anxiety, or personal difficulties.
  • I understand that losses are possible and I am prepared to accept them without chasing.
  • I am 21 years of age or older and gambling legally in my jurisdiction.
Protecting Others

Keeping Minors Safe

98ab enforces a strict 21+ age requirement across the entire platform. No person under the age of 21 may register, deposit, or gamble on 98ab under any circumstances. Our KYC verification process is specifically designed to identify and block underage registrations before they progress to real-money play.

If you share a device or home network with younger family members, we strongly recommend taking the following steps to prevent any accidental or deliberate access to the 98ab platform by minors:

  • Never share your login credentials with anyone, including family members.
  • Always log out completely after each session rather than leaving your account open on a shared device.
  • Use device-level parental controls to restrict access to gambling websites on shared computers, tablets, or smartphones.
  • Consider using a dedicated device for your gambling activity that is not accessible to other household members.
  • Store your bKash, Nagad, and Rocket mobile wallet PINs securely and do not share them with minors.

If you believe a minor has accessed your 98ab account or has registered their own account, please contact us immediately at [email protected]. We will investigate promptly and take appropriate action including account suspension and data deletion.

Get Help

Support Resources for Problem Gambling

If you or someone you know is struggling with problem gambling, reaching out is the most important first step. The following resources and channels are available to you.

98ab Support Team
Our dedicated support team is available 24 hours a day, 7 days a week, operating on Bangladesh Standard Time (UTC+6). If you are concerned about your own gambling behaviour or that of someone close to you, email us at [email protected] and ask for a responsible gaming consultation. All such requests are handled with strict confidentiality by trained support staff.
Professional Counselling
Problem gambling is a recognised behavioural health condition, and professional help is available. If you are based in Bangladesh, we encourage you to speak with a qualified mental health professional or counsellor about the challenges you are experiencing. Your GP or local health centre can refer you to appropriate services. Remember that seeking help is a sign of strength, and recovery is possible.
Trusted People in Your Life
Talking to a trusted family member, friend, or community leader about a gambling problem can be an important step toward recovery. Many people find that simply naming the problem aloud and sharing it with someone who cares about them breaks the cycle of secrecy that often surrounds problem gambling. You do not have to navigate this alone — your community is a resource.
Account Self-Exclusion Request
If you want to stop gambling on 98ab immediately, you do not need to navigate account settings — you can simply email [email protected] with the subject line "Self-Exclusion Request" and include your registered email address or username. Our team will action the exclusion within one hour during business hours and confirm via email. During a self-exclusion, all marketing is suppressed and your account is fully blocked.
Gambling Activity Review
You have the right to request a full summary of your gambling activity on 98ab at any time — including your total deposits, total withdrawals, net profit or loss, and session history. Reviewing this data honestly can be an important tool for self-assessment. To request your activity report, email [email protected] with your username and the date range you wish to review.
Family and Carer Support
If you are a family member or carer of someone whose gambling is causing harm to themselves or to your household, 98ab can discuss account restriction options with you in appropriate circumstances. We take reports from concerned family members seriously. Please contact us at [email protected] describing your situation and we will advise on the steps available to us under our responsible gaming framework.

Play Smart. Stay in Control. Enjoy 98ab.

Responsible gaming and genuine entertainment go hand in hand at 98ab. When you play within your means and use the tools available to you, gambling remains what it should be — a fun, exciting part of your leisure time.

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21+ For adults aged 21 and above only. Gambling can be addictive — please play responsibly.